With so much change and choice available to customers, it may feel daunting to even imagine long-term relationships, but with a Microsoft Dynamics 365 solution you can give your sales and marketing teams the right tools to understand their customers and nourish strong remote bonds.
In this on-demand recording, you will learn how you can:
- Get a holistic view of customers to confidently understand their needs
- Predict how demand and markets may change in the foreseeable future
- Gain real-time insights to drive loyalty and customer lifetime value
- Act swiftly from unified data when you detect that a relationship is at risk to prevent Churn
- Enhance your marketing strategy and provide customised experience to your customers to grow your business
- Gather customer feedback and sentiment to help build relationships
Speakers:
- Nafay Siddiqui – Business Solutions Specialist, Microsoft
- Pooja Prithyani – Dynamics 365 Customer Engagement Tech Specialist, Microsoft
- Paul Griffin – General Manager Customer Engagement & Collaboration
- Brad Orders – Microsoft Dynamics Solution Consultant, Fusion5
