Minimising the software liability for a large financial institution

The customer, a large financial institution, was facing an IBM renewal support deadline and an upcoming usage audit for their IBM product stack across a variety of on-premises and cloud environments. The renewal support and audit threatened to strain their budget and take time and resources to achieve a feasible result. Additionally, with over 10 years of mergers and acquisition activity, this organisation was unsure if they had breached any compliance or software licensing contracts with IBM which posed a financial risk.

The challenge

The Fusion5 (formerly IntegrationWorks) team was engaged by the customer to uncover any breaches of software compliance and prepare the enterprise for renewals. Firstly, the Fusion5 (formerly IntegrationWorks) team conducted a thorough audit and licensing assessment for all their IBM assets.

Diverse group of young business people drinking champagne and smiling while standing behind the glass wall in the board room.

The review was delivered in light of the organisation's real-time needs versus future state requirements. 

The company didn’t have the critical expertise they needed to make a strategic decision, nor access to previous contracts that may have been signed by other organisations prior to acquisition. Additionally, with a busy transformation programme in flight, they didn’t have time or resources available to immerse themselves in IBM’s complex licensing rules and systems. 

Fusion5 (formerly IntegrationWorks) offered a plan to renegotiate the IBM licensing agreements and proactively address the licensing breaches. 
This proactive nature ensured that no penalties were gained, and specific license contracts were bundled to ensure easier tracking of compliance measures. Fusion5 (formerly IntegrationWorks) team worked closely with a small number of representatives from the financial institution and IBM to come to a variety of solutions that saved the customer time, effort, and money. 

The result

The restructuring and reduction of the licensing products and support contracts secured immediate and significant savings that were realised annually and guaranteed further savings in future years.

This was achieved without compromising any essential components of the licensing inventory and the contracts were left with the flexibility to upsize any licensing requirements the enterprise may need in the future.

Two women sitting at desks, smiling and talking to each other in a bright office. They appear relaxed and friendly. The space is modern with large windows and green plants. Office supplies are visible on the desks.

With Fusion5’s (formerly IntegrationWorks) help, the technical team was prepared and knowledgeable on the day of their IBM renewal date and confident in securing the best deals available, while not being hit with any unplanned compliance breach penalties. 


This was all achieved while the business continued operations as normal, and the technical team was able to focus on their transformation projects. 

Note: Due to contractual NDA we are unable to disclose the name of these organisations. 

Great outcomes start with great conversations

Great outcomes start with great conversations

Ready to say YES to profitability, happy employees, and great customer experience?

Request a consultation today and let our local experts help you to digitise, optimise and automate your way to success.

  1. Home
  2. Integration Services
  3. Case Study
  4. Minimising the software liability for a large financial institution