What are the 3 leading indicators of digital pain?

Today, all businesses are digital businesses. And all leaders are expected to be digitally informed and digitally effective. Such high expectations are driven by the needs of customers and stakeholders – who expect valuable, personalised, timely data at their fingertips. 

In this blog, we explore the evolving expectations placed on digital leaders and share three leading indicators that can help you avoid future digital connectivity pain. 

All digital outcomes are underpinned by digital connectivity. An effective leader will enable a digitally connected business to deliver more value than the sum of its parts. But to do this, they must be able to connect business units and functions and connect into and leverage broader ecosystems. 

What examples of digital connectivity are visible in our everyday lives? 

• Health providers that integrate with patient-consented health records to improve patient health outcomes. 
• Ecosystems of organisations that integrate with banks via open banking to deliver innovative customer experiences that transcend the bank’s channels. 
• Retailers that integrate real-time customer behaviour data with multiple business functions to make real-time supply chain and operational decisions. 
• Civil engineers that integrate Internet of Things sensors and actuators with workforce management systems to improve services and reduce costs

Leaders must constantly guide their teams to execute effectively and win market opportunities while dealing with high-impact macro challenges, such as supply chain instability, the rise of Gen Z customers/employees, AI-infused everything, and the tsunami of new cyber-attacks.  

And the pace of innovation means that even market-leading businesses offering the best digital experiences must work tirelessly to stay ahead – it’s no easy task. 

So, if you thought the digital expectations of leaders were challenging in recent years, you’re in for quite a ride in the years to come. Without expertise and focus, many businesses and their leaders will fail to keep up and experience the pains related to lost market share and revenue crisis management. 

So, how can leaders (or laggards) know if they’re heading in the right digital direction? And what are you doing to stay on top of current and future digital expectations? 

Effective integration is at the heart of all successful digital success, so it’s no surprise that Fusion5 has delivered at the core of so many digital business strategies and initiatives. 

With decades of experience under our collective belts, we are experts at spotting businesses that are going in the wrong direction - before others do. This helps us to help them dodge digital integration issues before they arise. 

In the following blogs in this series, we share three leading indicators to identify whether your business is heading in the right direction to deliver on your future digital business opportunities and ambitions. 

• Leading indicator 1 – GenAI attention disorder
• Leading indicator 2 – Intentionally siloed architecture
• Leading Indicator 3 – Scaling Agile at the cost of improving flow