Delight your customers and achieve operational excellence with Dynamics 365

A powerful portfolio of business applications that bring CRM and ERP together to deliver operational excellence and exceptional customer experiences.

Opt for one system to rule them all, or choose modular solutions to fit your business now, which can grow as you do!

The Fusion5 and Microsoft Dynamics 365 Difference

Working with businesses to deliver the outcomes they value is the Fusion5 sweet spot.  With Dynamics 365 there are a huge range of options, from an end-to-end business applications suite including CRM & ERP, to point solution applications that address the business need giving you the biggest headache right now!

No matter where you choose to get onboard your Microsoft journey, we have the proven expertise (and a continuously growing number of happy customers!) to work with you and implement the right solution for your business, your staff, and your customers.

From existing Enterprise Resource Planning (ERP) products such as Dynamics AX or the traditional Customer Engagement solution Dynamics CRM, right through to the next generation Dynamics 365 – a holistic business application integrating ERP & CRM with your wider IT & Social architecture – Fusion5 has the expertise to support and guide your organisation on its successful digital transformation journey.

Leave fiddly manual processes in the past

Whether you’re stuck in spreadsheets or a legacy system, it’s time to get your life back by automating those manual processes. Boost productivity (not to mention workplace satisfaction) by letting the tech do all the heavy lifting for you.

Make collaboration second nature

If streamlined collaboration in your business simply doesn’t exist, it’s time to say goodbye to information silos and lengthy email threads. The future is one unified platform for all parts of your organisation. The result? Easy collaboration your staff will want to take part in and one source of truth you can actually trust.

Reduce overheads with ease

Managing subscriptions and licenses for multiple systems are a pain to keep track of and can cost an arm & a leg, not to mention the time it takes to figure out if “anyone is actually still using this?” Make licensing a breeze with one easy to manage (and pay for) system — and that’s before we even mention the ROI.

Say goodbye to frustrating disparate data

Remove the confusion of data that just doesn’t match and the time-wasting task of amending your important reports. The power of cloud-based software means you can access your data sources anywhere, anytime, and even drive better outcomes with continuous insights.

Stay on your A-game

Stay ahead of the curve and on the cusp of innovation when making important business decisions. With automated processes and up-to-date data you can trust, you’ll be able to make proactive decisions for the future of your business and get back on your A-game!

Sleep easy with secure data

Dynamics 365 takes data seriously, so you don’t have to. Security and compliance are at the forefront of businesses nowadays, so you can sleep easy knowing Dynamics 365 was built with security at its core to keep even your most sensitive data safe.

Explore Microsoft Dynamics 365

Legacy Customer Relationship Management has been replaced in Dynamics 365 Customer Engagement, which includes the complementary applications of Sales, Marketing, and Service. 

Used alone, or as an integrated platform, these powerful tools will give you insights into customer and prospect behaviour that will help you deliver more engaging, better personalised experiences, while protecting your data and automating repetitive and manual tasks for your Sales and Marketing teams.

Why partner with Fusion5 for your Microsoft project?

Fusion5 has a proven track record of delivering Microsoft Dynamics solutions that offer the ability to personalise your approach to enterprise resource planning with business apps that are built on Azure and tightly integrated with Office 365 and the Microsoft Power Platform.

As a member of the Microsoft Dynamics Inner Circle, and a Microsoft partner, Fusion5 are recognised as being an expert and trusted pair of hands for your implementation. In addition, Fusion5 offers advance access to product updates, licensing changes, and the ability to take our customers’ feedback to the source of Microsoft innovation, to help bring solutions that really make a difference to our clients.

With the wide range of Microsoft Awards Fusion5 holds recognising our unrelenting commitment to delivering great outcomes for our customers, you can feel confident that your business' Microsoft project is in safe hands.

Business Applications

Data & AI Azure

Digital & App Innovation Azure

Infrastructure Azure

Modern Work

Security

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Microsoft Copilot for Dynamics 365

Learn about how Copilot for Dynamics 365 can help you do more, better and faster than ever before.

Learn more about Copilot

What does the total Microsoft Dynamics 365 ecosystem contain?

Power up your Microsoft machine to really impress your customers, and amp up your employee performance.

Whether you need the extra assurance that help is at hand when you need it, some expert guidance when it comes to sorting out the headache that is Microsoft Licensing, or you want to modernise the way your team works and collaborates, we've got you.

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