A dedicated team of NetSuite experts at your fingertips

From rolling out new modules or business processes, to proactive maintenance and training, or simply dedicated support for mission-critical applications, the Fusion5 Customer Success Team, backed by our access to NetSuite Partner Support, is here for you.

Enabling your success through:

A dedicated Service Delivery Manager

Access to support escalation to NetSuite

Management of escalation to NetSuite on your behalf

Prioritised issue management and resolution

Highly skilled team of NetSuite consultants and developers across Australia and New Zealand

Proactive engagement and offerings to help you stay ahead of updates, on top of your environment and running smoothly

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How it works

Fusion5 and NetSuite

Fusion5 will resolve logged calls, where possible, within our in-house Customer Success Team
We will escalate issues where necessary, on your behalf, to NetSuite Support
Fusion5 will manage the issue directly, receiving priority attention to speed issue resolution and get you operating again

To find out more about how Fusion5 and NetSuite Premier Support can benefit your business, contact our Customer Success Team today!

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Great outcomes start with great conversations

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