Inside Sales Representative

  • Melbourne or Sydney Central Office Location
  • Hybrid working environment – Ability to WFH 2 days per week
  • Fantastic initiatives and benefits

Fusion5 is seeking an Inside Sales Person who will be responsible for generating leads, qualifying prospects, and supporting the sales team.
 
This role includes all the responsibilities of a Business Development Representative, who is client facing doing prospecting and lead generation, with additional sales responsibilities, providing sales insights, and supporting the sales team.
 
Key Accountabilities
 
Lead Generation

  • Researching companies and making cold calls
  • Researching companies to make strategic outreach via email, phone and LinkedIn to a target list of accounts and industries
  • Acting as the first point of contact for prospects through outbound calls and incoming inquiries
  • BANT qualifying prospects and producing quality leads for the sales team
  • Managing, nurturing, and converting inbound leads into sales opportunities
  • Communication and providing engaging information about Fusion5’s value proposition to potential customers
  • Nurturing leads and prospects who are not yet ready to engage with a Sales Executive ensuring Fusion5 is top of mind for when they are ready to engage
  • Securing appointments for Business Development Managers , building and nurturing relationships.

Marketing

  • Running regular campaigns and generating high levels of campaign responses
  • Following up with potential leads
  • Planning and conducting regular marketing activities and maintaining a contact list.

 Research

  • Finding companies in targeted sectors who would benefit from Fusion5 offerings
  • Organisation mapping of accounts
  • Researching magazines, industry bodies, and other sources for potential companies to target
  • Profiling companies and documenting findings in the CRM
  • Monitoring market trends and competitor activities to identify new business opportunities.

Communication

  • Providing regular updates on leads
  • Communicating internally about upcoming resources and events
  • Interacting professionally with potential customers to discover their business needs and develop positive relationships
  • Ensuring high levels of marketplace networking and maintaining written communication standards.

 Inside Sales Responsibilities

  • Assisting in the preparation of sales presentations and proposals
  • Supporting the sales team in closing deals and achieving sales targets
  • Conducting product demonstrations and providing product information to potential customers
  • Handling customer inquiries and providing excellent customer service
  • Closing small New Business and Existing Customer deals.

Sales Insights

  • Analyzing sales data and providing insights to improve sales strategies
  • Preparing sales reports and presenting findings to the sales team.

Supporting the Sales Team

  • Collaborating with the sales team to develop and implement sales strategies
  • Assisting in the coordination of sales events and activities
  • Providing administrative support to the sales team as needed.

Qualifications and Experience
Skills: Ability to sell via phone, qualify business strategy, analyse customer needs, present solutions, goal-oriented, self- organised, self-motivated, and a desire to understand the Cloud ERP/CRM industry.
Experience: 2-4 years in sales and/or marketing, preferably in software, technical, telecommunications, IT, or consulting roles.
Qualifications: A relevant tertiary qualification is preferred.
 
About Fusion5
We are a full systems integrator providing cutting-edge technology solutions that empower organisations across Australia or New Zealand to thrive. Our culture is built on innovation, collaboration, and a commitment to excellence. With a leadership team deeply invested in the success of our people, partners, and customers, we take pride in pushing boundaries and achieving great outcomes.
 
What’s on offer

  • Competitive salary package
  • A focus on Employee Development, with regular sessions aimed at career progression
  • Opportunities for training and professional development
  • Annual company bonus scheme
  • Hybrid working arrangements (ability to WFH 2 days per week)
  • Additional perks including birthday leave, discounted gym memberships, volunteer day, annual flu jabs, and more
  • Regular social events and team activities to foster a vibrant work culture.

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